Training

Conflict Competency and Leadership in Diverse Organizations Training

Research has shown that high functioning, diverse work teams are more creative, better at problem solving and more productive than homogeneous teams. However, if unresolved conflict is making team members run for the exit, all of that benefit is lost. Whether you are a manager, a union leader, or the head of the department, the ability to competently lead in a diverse organization is critical to success.

The Mediation Group offers a four-day curriculum that intertwines collaborative leadership and conflict resolution skills, enabling managers to resolve differences, facilitate productive dialogue amid a cacophony of voices, and develop bench strength among team members. Conflict resolution skills and equity and inclusion issues are woven through each module.

Managers & senior leaders will be able to:

Understand one’s own identity
Discuss difficult issues productively
Lead collaboratively
Apply appropriate process to various decisions
Build consensus among diverse stakeholders
Develop talent with concrete performance agreements
Manage organizational change and individual transitions

Equity and inclusion issues cover all aspects of human diversity such as race and ethnicity, gender and gender identity, ability, and others that are salient to the organization. The training can be tailored to meet the unique needs of any work environment. It can be shortened to target one or two competencies, lengthened, or combined with one-on-one coaching.

Modules: