Organizations
Whether a client is stuck in an unproductive cycle of conflict or looking to boost the creativity and collaboration of their teams, the Organizational practice at The Mediation Group applies a wide range of processes and approaches to help our clients meet their goals.
Our interdisciplinary team collaborates with clients to transform challenges and hurdles into opportunities for change, growth, and creative engagement.
Workplace Conflict Management — We support individuals to better understand and manage conflict that may be interfering with optimal working relationships.
Harassment and Discrimination Prevention — The workplace can become challenging when allegations of harassment or discrimination are made or when toxic behaviors invade the work culture. We work with organizations to cultivate a culture of safety and acceptance.
Leadership Development — We provide leadership development and executive coaching to expand the capacity of individuals in leadership roles in order to overcome barriers to strong working relationships throughout the organization.
Organizational Assessments — We help to systematically review organizational processes, policies, and provide recommendations and guidance for creating a healthy and more productive environment for all.
Training and Capacity Building — Our training and workshops are designed to help employees develop critical workplace skills or focus on specific skills needed for performing essential job functions.
Our Process
Our organizational framework is focused on understanding an organization's structure, process, and people to ensure all elements are considered when identifying the underlying root(s) of conflict and selecting an appropriate intervention.
We have developed a diagnostic framework that ensures important drivers are not overlooked. The diagnostic framework has three main components, though not every organization needs work in all three. The key to successful intervention lies in identifying the appropriate combination and balance.
Our diagnostic framework for organizations has three main components: Structure, People, and Process.
Structure
Organizational structure includes definition of roles, division of responsibility, authority, reporting lines, and working groups (committees, teams, divisions). Misalignments among these factors are frequent contributors to organizational conflicts.
Process
Within the structure of an organization are a set of processes, or practices, through which work is carried out. These include decision making, communication, conflict resolution mechanisms, information gathering practices, etc. Poorly designed or inappropriately chosen practices may lead to strife as team members try to get their work done.
People
People are the main drivers of success in any organization. In order to retain top talent and be competitive, employers must invest in the development of their employees and support them in reaching their full potential. Key areas for development often include leadership, communication, negotiation and conflict management skills.
How We Help
Mediation - An effective tool in addressing conflicts within organizations, and can be combined with other processes and strategies to create a customized approach designed to meet the specific needs of an organization.
Systems Design - We assist organizations in assessing their work climate and the efficacy of their current systems for managing conflict (or lack thereof). Using a data-driven approach, we can design a system for managing conflict respectfully and constructively tailored to the organization's unique needs.
Training and Capacity Building - Through workshops or individual coaching sessions, training and capacity building can hone the skills of individuals or support the development of critical workplace and leadership skills.
Conflict Coaching - Conflict coaching can help individuals or groups work through a specific conflict. It also helps people to explore the potential source(s) of conflict, reflect on their contributions to the conflict, and to identify common interests and options for a positive path forward.
Organizational Development - Development toward an organization’s culture, processes, and structures to better equip an organization to meet its strategic goals.
Our Experts Specializing in Organizations
