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Workplace Conflict – Is It Always Just About the People?

Workplace Conflict – Is It Always Just About the People?

Diagnosing workplace conflict and deciding on an intervention is difficult for every organization.  Janet Grogan discusses why it can be so hard by analyzing a conflict scenario and dissecting what happened. Sometimes conflict is about the people and sometimes it goes deeper.

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The American Health Care System: A Difficult Journey

The American Health Care System: A Difficult Journey

Nicola shares the human side of the story when healthcare, health insurance plans, and the legal system collide.  She identifies unfortunate outcomes for individuals while resolving healthcare conflicts with traditional legal methods.  She proposes alternative methods, like mediation, as a way to keep focus on the interests of the individual patient.

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