Knowing When to Get Help With Organizational Conflict
It’s easy to recognize the need for help with conflict when people are arguing a lot, and those arguments are escalating. It’s harder to recognize when conflict is not visibly escalating. Then you need to recognize destructive conflict by its indirect consequences such as low productivity, falling morale, high turnover, escalating grievances, missed deadlines, and poor work quality. In these cases, three warning signs can alert you to the need for intervention: Decisions Don’t Stick, Silos and Empires, and Unproductive Meetings.