News + Resources

At Every Meeting, There’s One in Every Crowd…and that’s OK!

Organizations, TrainingLoraine Della PortaMarch 11, 2015Loraine Della Porta

At Every Meeting, There’s One in Every Crowd…and that’s OK!

They say the only sure things in life are death and taxes. I would add meetings to that list. Most of us must regularly attend meetings. Some of us dread them. Why? Because there’s “one in every crowd”. You know…that one person you work with who hijacks the entire agenda at the staff meeting, or the one who picks a fight with whoever dares to disagree with her point of view. Or that one angry guy in town, who shows up at every town council

Mediation at Work

Mediation, OrganizationsJane HonoroffDecember 05, 2014Janet Grogan

Mediation at Work

Many people see mediation only as a formal process that occurs outside of the workplace once a problem is deemed irresolvable from the inside. I believe, however, there is something quite interesting to say about the value of mediation and conflict resolution skills in the day-to-day, in any given workplace.

Knowing When to Get Help With Organizational Conflict

Org Development, OrganizationsAmy Rebecca GayDecember 05, 2014Eben Weitzman

Knowing When to Get Help With Organizational Conflict

It’s easy to recognize the need for help with conflict when people are arguing a lot, and those arguments are escalating. It’s harder to recognize when conflict is not visibly escalating. Then you need to recognize destructive conflict by its indirect consequences such as low productivity, falling morale, high turnover, escalating grievances, missed deadlines, and poor work quality. In these cases, three warning signs can alert you to the need for intervention: Decisions Don’t Stick, Silos and Empires, and Unproductive Meetings.

Conflict in Work Groups

Org Development, Organizations, TrainingEben WeitzmanJune 06, 2014Amy Rebecca Gay

Conflict in Work Groups