News + Resources

Managed Care Dispute Resolution Protocol: An Overview

Assessment & DesignNicola TruppinDecember 08, 2014Brad Honoroff, David Matz, Nicola Truppin

Managed Care Dispute Resolution Protocol: An Overview

With a grant from the Robert Wood Johnson Foundation and in collaboration with New York University, several years ago TMG developed the Dispute Resolution in Managed Care: a Modular Self Assessment Protocol, a tool for assessing conflict resolution systems in Health Plans. TMG later implemented and evaluated the Protocol at six Plans nationwide. TMG was invited to assist three of those Plans in follow up projects. In addition, TMG made numerous presentations about the Protocol at both local and national conferences and audio conferences.

Defining "Case Evaluation"

Case Evaluation, LegalBrad HonoroffDecember 08, 2014

Defining "Case Evaluation"

"Case evaluation" means a process in which the parties or their attorneys present a summary of their cases to a neutral who renders a non-binding opinion of the settlement value of the case and/or a non-binding prediction of the likely outcome if the case is adjudicated.

A Private Path to Appellate Arbitration

Arbitration, LegalDavid MatzDecember 05, 2014Rudolph Kass

A Private Path to Appellate Arbitration

Lawyers and their clients sometimes recoil from agreeing to an arbitration clause because there is no appeal from the arbitrator’s decision. No matter how wrong or, indeed, stupid, the arbitrator’s decision is binding on the parties as to the facts and law, so long as it was arrived at honestly.

Mediation at Work

Mediation, OrganizationsJane HonoroffDecember 05, 2014Janet Grogan

Mediation at Work

Many people see mediation only as a formal process that occurs outside of the workplace once a problem is deemed irresolvable from the inside. I believe, however, there is something quite interesting to say about the value of mediation and conflict resolution skills in the day-to-day, in any given workplace.