News + Resources

Webinar with David Matz about Conflict in Healthcare

Health Care, Skills, TrainingDavid MatzJuly 19, 2017David Matz, webinar

Webinar with David Matz about Conflict in Healthcare

Join David Matz for a webinar about conflict in healthcare hosted by ZurickDavis on Sep 20, 2017 - 1:00-1:30PM ET.

Commentary, Mediation, SkillsKylie MillbernJuly 18, 2017mediation training, mediator skills, mediator techniques, mediator's toolkit

Mediator Skills

Mediators have a unique combination of attributes and techniques influenced by multiple disciplines that make them effective. In this post you will find a general overview of the major skills used by successful mediators.

Understanding Bias

Commentary, Skills, TrainingKylie MillbernJune 14, 2017bias, implicit bias, unconscious bias

Understanding Bias

"Bias is an interesting force. You can't expect to live life without bias, but you can live life self-aware or self-aware of the risk..." Words of astrophysicist, Neil deGrasse Tyson, discussing the use of science to overcome bias. Continue reading to learn more about implicit and explicit bias.